So I had a rough day today and it made me implement a BRAND NEW policy for clients, customers and friends of EricWongMMA…
Before I get to that, I’m going to vent about my day for a minute:
First, my backup hard drive, a 1.5 terabyte Western Digital My Book Essential crapped the bed and basically lost all of my data.
I lost more than a few (100% legitimately owned) memorable MMA events and some other files, but luckily nothing I will really miss. I’m especially glad I didn’t lose any of the books I’ve written or exercise videos I have archived.
At the same time, it was kinda good, as it made me realize the silliness of holding on to so much “old data” not just on our hard drives, but also in our lives.
Think – what are you holding on to that would give you physical and/or mental space, whether they be material things like old, raggedy t-shirts or non-physical things, like limiting beliefs that prevent you from attempting to reach your goals?
Here’s a principle I live my life by – the less you need in your life to be happy, the happier you’ll be.
Back to the crappy WD drive (I will never buy another WD drive for the rest of my life) – I did some Googling and I am not the only one who’s had problems.
I found a tip on how to salvage the remains so I extracted the hard drive from the external enclosure, plugged it into a new enclosure and found out that the hard drive has errors as well, so it’s basically trash.
After that, I set today to do some work on my wife’s Jeep… I always call it my wife’s Jeep because I’m embarrassed to drive the gas guzzling hog in this day and age.
But when my gas-sipping 4 cylinder Acura Integra got totalled (I loved still love that car) after getting rear-ended as I was driving home to downtown Toronto from Claude Patrick’s gym via the 427 South a couple years back, I figured we could make do with only 1 car and guess what – we’ve made do. It’s actually way better (less stuff = more happy) as I’ve really gotten to know the city since I ride my bike everywhere.
The Jeep is a 2007 Liberty and if you own this vehicle, you may know that the brilliant engineers decided to make the wimpiest window brackets and use the heaviest window glass possible. So the rear driver’s side window bracket broke and it’s been jammed to stay up with white hockey tape for years now. Ghetto, I know!
I bought a replacement bracket from eBay and it arrived this week, so I got my hands dirty and did the job.
It took about 3 hours to replace, as I had to remove the door panel, remove the moisture barrier, then unbolt the power window motor and slide it through the small opening, replace the broken piece and put everything back as it came out, which was no small task for a keyboard warrior like me.
When I was done, I put the key into the ignition, powered it up and tested the window…
Down OK!
Up OK!
HOORAY!
I can’t tell you the feeling of gratification I got from this little job.
Makes me really respect any mechanics or tradesmen out there, that’s for sure…
I then moved the Jeep from my temp auto shop to my parking spot and when I hit a little bump, “CRASH!”
My heart sank…
I tried the window and NOPE – nothing doing.
After I parked, I ripped off the panel and moisture barrier only to find the power window motor laying in the bottom of the door.
Apparently I didn’t bolt the motor to its housing properly and it fell right off.
DAMN! I thought I’d done a great job and I was excited to crack a beer to celebrate. Instead, when I got home, I cracked a beer to help ease my troubled soul.
Anyway, these events have paved the way for my NEW POLICY – from now on, I am backing all of my programs and products with a LIFETIME PERFORMANCE GUARANTEE.
Grab a program (e.g. MMA Ripped, Ultimate MMA, the Olympic Lifting Mastery Course, etc) or any course from my store…
And let’s say you don’t end up using it for 6 months, or even 6 years… When you actually do get around to it if you think it sucks, shoot me an email and I’ll get your money back to you, no problem.
I’m upset with my defective backup hard drive and this crappy Jeep window problem, but what I’m more upset with is the horrible customer support and worse, the WD hard drive rep pretty much blamed me for the problem!
So I don’t want any of my customers to have a bad experience doing business with me. So my new LIFETIME PERFORMANCE GUARANTEE is a result of these 2 companies making crappy products and my crappy experiences trying to get help from them.
I could’ve just said that from the start, but then I wouldn’t have been able to get this stuff off my chest. Feels good to vent once in a while. 🙂
Thanks for listening pal!
– Eric